FAQ
FAQ – one-time rides:
How far in advance should I order your services?
The ideal time is at least 24 hours before departure, so that we can guarantee free capacity.
I need a ride right now. Can you arrange it?
Do not hesitate to call us. We will do our best to meet your needs. However, we can not guarantee availability.
How many people and belongings can fit into one vehicle?
There are several car models in our fleet. Usually, we work with vehicles for 9 people. That’s 8 seats for you and a lot of space for your belongings. But please let us know how many belongings need transport, so that we are certain there will be enough space for everybody.
How much is one ride with Panda Ride?
Every transfer is priced individually based on the length, number of passengers, and overall, the requirements and cost of your ride.
How is Panda different?
Our services are similar to the qualities of a personal driver. We arrive at your designated time; we are always happy to see you and it’s our pleasure to help you with whatever you need.
Do I need my own car seat?
All our vehicles are equipped with car seats for children of all ages and sizes. Before your ride, please provide your child’s age or weight. If you wish, we can install your own car seat into the car.
How can I pay?
You can pay via bank transfer, online or you can pay the driver in cash. In that case, please prepare the exact amount of payment.
FAQ – regular rides
Who will transport my child?
One of our professionally trained drivers who works with children every day
Will my driver help my child if needed?
Our drivers always do their best to get your child where they need to be as safely and comfortably as possible. The driver will help with whatever is needed, as if you were there.
Will the driver accompany my child to a kindergarten, school, practice or to my doorstep?
Yes. We provide door to door transfers. Our drivers always make sure that your child arrived safely.
Do I need my own car seat?
All our cars are equipped with seats for children of all ages. We will only ask you to state the age or weight of the child in advance.
Of course, on request it is not a problem to install your own baby
seat.
What if I want to pick up my child once in a while?
No problem. To avoid possible misunderstandings, please let us know about your pickup in advance.
What is the price for a regular transfer?
The final price depends on your location, the frequency of the transport and if your location is a part of one of our routes. We offer a specific type of service, therefore the price depends on several variables. The average price of a regular pick up ride is 187 CZK + tax.
How does the payment work?
At the beginning of the month, we will send you an invoice containing the total of all your rides.
FAQ – schools and organizations
Do you offer one-time or regular transport for organizations?
We will happily provide both. Whether you need to go on a field trip or start a regular school shuttle. We will be your reliable partner.
Where can we go with Panda?
Do not hesitate to come up with any ideas for a trip. We are happy to organize any trip in the Czech Republic or abroad.
How many people can fit into one vehicle?
There are several car models in our fleet. Usually, we work with vehicles for 9 people. That’s 8 seats for you, passengers.
Will we need our own car seats?
VšecAll of our vehicles are equipped with car seats for children of all ages and sizes. Before your transfer, please provide the children’s age or weight.
What if we need to transport a bigger group?
We will simply provide more vehicles.
Isn’t it better to order a bus for a bigger group?
We always adjust the price of bigger groups, so they are comparable to the bus prices. Even in this case we have as many car seats as required
What is the price for a group transfer?
The price is calculated individually due to many factors. Our average price of a group transport is 650 CZK + tax.
How does the payment work?
After the ride, we will send an invoice to your company.
What can we do if we would like to cooperate with Panda Ride?
Please, do not hesitate to send us a message or feel free to call us. We are always happy to build new partnerships and make new friends.